RM Buses Limited: Our terms and conditions

General

In these conditions any reference to the Company means RM Buses Limited and its operating partners. The hirer is responsible to the Company for any damage to the vehicle, its fittings or equipment caused by the negligence or misconduct of any passengers carried thereon. Notices or decorations can only be displayed with prior consent of the Company and is the hirers responsibility to remove. The Company shall not be responsible for any failure to execute this contract by reason of accident, fire, tempest, strikes or any cause outside their control. The Company shall not be responsible for loss or damage to luggage or other property brought onto the vehicle during the period of hire however caused. This contract shall not be varied in whole or in part except by mutual consent of the Company and the hirer which must be confirmed in writing by the Company. These terms and conditions apply whether a contract has been made verbally or in writing. Where a copy of these conditions has been given to the hirer at any time, or the hirer has been advised verbally of all significant terms, making a booking will be deemed to signify acceptance of them.

Responsible person

Responsible person: The hirer acts on behalf of all the passengers travelling on the vehicle(s). If the hirer is a company, group, or partnership, an individual must be named as the responsible person.

Age restrictions

All hirers must be over 18. Any person wishing to hire a bus who is under 18 should ask an adult to make the booking on their behalf and be accompanied by that adult on the day of the hire.

Alcohol

Alcohol may not be taken on to, or consumed on, the bus unless by strict arrangement with the Company at the time of booking, and confirmation in writing by the Company.

Smoking

Smoking is not permitted on any vehicle(s) supplied by the Company.

Safety

The safety of passengers is our first priority. The following guidelines must be followed by all passengers:

- Passengers may not move between the upper and lower decks while the bus is in motion.

- Passengers must remain seated whenever possible while the bus is in motion (especially on the open top bus).

- Passengers must act in accordance with any instructions given by the conductor.

Authority of driver/conductor

The authority of the driver and / or conductor is final. They have the right to stop the bus, cancel the hire or ask passengers to leave the bus at their discretion for reasons of safety, health, behaviour or any other reason. In such an event, the hirer will not receive compensation.

Substitution

The Company reserve the right to substitute any vehicle in the event of a breakdown or other occurrence outside their control and shall not be held accountable for such a substitution in any way.

Vehicle exclusivity

The hirer cannot assume the use of the vehicle between outward and return journeys, nor that it will remain at the destination for the hirer’s use unless this has been agreed with the Company.

Departure time

Unless otherwise agreed by the Company, the vehicle will depart at the time agreed in writing and the Company shall not be responsible for inconvenience caused to any member of the party as a result of that member’s failure to be at the departure point at the agreed time. In the event that the party or any of its members does not arrive back at the vehicle for any homeward journey within one hour of the agreed time, the driver may return to the point of departure and the hire will be deemed to have ended when that point is reached. If the vehicle is required by the hirer for any extra time and the Company agrees to extend the hire, the extra time will form part of the hire period. Any charges for additional hire time will be pro rata based on an hourly rate of £100.00.

Journey times

There is no guarantee that the vehicle will perform the journey in any given time and the Company shall not be accountable for any loss, inconvenience or damage which may arise from any delay, detention or breakdown.

Routes, pickup and set down points

For all hires, the driver has the final decision on the exact route taken. The driver will endeavour to accommodate all reasonable requests from the hirer, but will consider the safety of the passengers, other road users and the vehicle itself when determining the route, and any pickup/set down points.

Payment method and terms

All hires are payable in advance, either by cheque made payable to RM Buses Limited or by bank transfer. Payment details will be agreed upon confirmation of hire. A deposit is required at the time of booking and is non-refundable. The balance of the hire charge is due 7 working days before the hire date.

Extra charges

Additional charges such as parking fees or ferry tickets will be levied in accordance with the charges imposed by the Company supplying the services. Such charges are to be paid on demand.

By hiring the services of RM Buses Limited, you the Hirer accept the above Terms & Conditions set out by the Company.

Version 1.1 - April 2012

To download a copy of these terms in PDF format please click here (181.75 K)